medali303 Privacy Policy

This page describes what we collect when you use medali303 and how we keep that data protected. We at medali303 handle your personal information with care, following industry-standard encryption and access controls. Your data is used only for account verification, payment processing, fraud prevention, and service improvement — never sold to third parties without your consent.

We collect data at several points: during account registration (email, phone, name), identity verification (national ID, address documents), and ongoing account activity (login timestamps, game history, transactions). Our medali303 servers use SSL encryption to protect all sensitive information in transit. We store your data in secure facilities with access limited to authorized medali303 staff and our contracted payment and compliance processors.

If you have questions about how medali303 handles your privacy, or if you wish to request access to your data or deletion of your account, our support team is available in English and Indonesian. This policy applies to all medali303 members across all jurisdictions where we operate.

What Data We Collect on medali303

We at medali303 collect personal information when you register your account. This includes your full name, date of birth, email address, and phone number. We use this information to set up your medali303 account, communicate with you about your account, and comply with gaming regulations in your jurisdiction.

During identity verification (KYC), we collect a scanned copy of your national ID or passport and proof of address (utility bill, bank statement, rental agreement). We at medali303 do not store these documents permanently; after verification is complete, they are encrypted and archived in secure backup storage, separate from your active account file. Our verification team reviews these documents only once; the documents are not accessed again unless we detect fraudulent activity or receive a legal request.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we collect transaction details: the payment method used, the amount, and the timestamp. We do not store your e-wallet credentials or bank account number on our medali303 servers; payment data flows directly through encrypted channels to our payment processors. We retain transaction records in your medali303 account for your reference and for regulatory compliance.

How We Use Your Data on medali303

We at medali303 use your data for five primary purposes: account management, payment processing, fraud prevention, legal compliance, and service improvement. Your name and email are used to send you account confirmations, withdrawal updates, and support responses. Your transaction history on medali303 is used to calculate your account balance, settle payouts, and generate your personal transaction statements.

Our medali303 compliance team uses your identity documents and transaction history to verify that you are not engaging in fraudulent activity or attempting to circumvent gaming regulations. We monitor for patterns such as rapid account opening and closing, unusually large deposits followed by immediate withdrawals, or use of multiple accounts by the same person. If we detect suspicious activity on medali303, we may request additional verification or temporarily freeze your account pending review.

We at medali303 use your IP address and login timestamps to detect unauthorized access. If we notice a login from an unusual location or device, we may send you a verification email or SMS. You are responsible for confirming that the login was authorized. We retain this security data for 90 days and then delete it unless an active investigation is underway.

Account management on medali303

We use your personal information to create and maintain your medali303 account, process your requests, and communicate with you.

Payment and withdrawal processing

We use your banking and e-wallet details to deposit and withdraw funds. We do not store these details; they are encrypted and transmitted directly to payment processors.

Fraud and security on medali303

We analyze your activity patterns and device data to prevent unauthorized access, duplicate accounts, and regulatory violations.

Legal compliance on medali303

We retain your KYC documents and transaction records to comply with gaming laws and financial regulations in jurisdictions where we operate.

Service improvement on medali303

We analyze aggregate, anonymized data to improve our platform performance, user interface, and game offering.

Your Rights and Our Data Handling Practices

We at medali303 respect your data privacy rights. You have the right to request access to all data we hold about you. Submit a request to our support team via email or in-app chat, and we will provide a complete copy of your personal information within 14 days. Your data export includes your profile information, all transaction records, login history, and any support communications.

You also have the right to request deletion of your medali303 account and associated data, subject to legal retention requirements. We at medali303 will close your account and delete personal information from our active systems within 30 days. However, we are required by law to retain your transaction history and identity verification records for up to 7 years for financial regulation and fraud prevention. These records are encrypted and archived separately from your active account and are accessed only in response to legal requests or internal compliance audits.

Our medali303 servers may be located outside your country of residence. By opening an account on medali303, you consent to the transfer of your data across borders and its processing in jurisdictions that may have different data-protection laws. We maintain the same security standards globally, but we cannot guarantee the same legal protections in all jurisdictions. If you are uncomfortable with international data transfer, you may not open a medali303 account.

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  Cookies and device tracking on medali303Technology

  We at medali303 use cookies and similar tracking technologies to remember your login session, store your language preference, and track which games you view most often. These cookies help us improve your experience but do not identify you personally. You can disable cookies in your browser settings, but this may affect medali303 functionality.

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  Third-party service providers on medali303Partners

  We at medali303 share your data with third parties only when necessary: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification services, and fraud-prevention vendors. These vendors are bound by confidentiality agreements and may not use your data for any purpose other than the service they provide to medali303.

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  Legal requests and medali303 data disclosureLaw

  We at medali303 may disclose your data if required by law, court order, or government authority. We will notify you of such disclosure unless prohibited by law. We do not voluntarily share your data with law enforcement; we respond only to valid legal requests.

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  Policy updates and medali303 notificationsChanges

  We at medali303 may update this privacy policy at any time. We will notify you of material changes via email and in-app notification. Your continued use of medali303 after any update constitutes acceptance of the new policy.

Contacting medali303 about privacy

If you have questions about our privacy practices, wish to access your data, request deletion, or file a privacy complaint, contact our support team. Our medali303 support team is available in English and Indonesian via in-app chat, email, and phone. We aim to respond to all privacy requests within 14 days.

We at medali303 are committed to protecting your privacy and operating transparently about how we collect, use, and store your data. Your trust is fundamental to our platform. If you do not agree with our privacy practices, you may close your medali303 account at any time and request deletion of your data (subject to legal retention requirements). We will process your account closure and data deletion request within 30 days.